Our Privacy Policy

In this document (“we” “our” or “us”) refers to The Foveran Restaurant with rooms. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we aim to achieve this and includes the information collected when:

you use our website (www.thefoveran.com)
you make a booking via our website
you make enquiries via our website
someone is interested in working with us

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/ indirectly identified from that data. In this case, it means personal data that you give to us via our website or when you make contact with us by letter, email or telephone. at The Foveran Restaurant with rooms, St Ola, Kirkwall, Orkney Islands, KW15 1SF.

By providing your personal data, you agree that we can use your personal data in accordance with this Privacy Policy.

Please ensure you understand this Policy in its entirety and take your time to read it.

Who are we?

The Foveran is a Restaurant with Rooms based in St Ola, Orkney. Our registered address is: St Ola, Kirkwall, Orkney Islands, KW15 1SF. Our direct telephone number is: +44 (0) 1856 87 2389. Our email address is: info@thefoveran.com Our website is: www.thefoveran.com.

How do we collect information from you?

We collect information from you:

when you make or forward a booking to dine or stay with us
when you visit the restaurant (preferences, allergies, etc)
make an enquiry or specific arrangement
when you purchase a gift voucher
when you send us your CV or apply for a job with us

What type of information is collected from you?

You may be asked to submit personal information about yourself when you make a booking or contact us. We will collect this information in order that we may fulfil your request to dine or stay at our venue, or to make any specific arrangements on your behalf.

When you make a booking

We collect information such as:

title
name
e-mail address (used for booking confirmation and post-visit feedback emails)
home or work address
billing information taken for deposits, payments, or holding credit card information for use in the case of someone failing to turn-up and honour their booking arrangement.
telephone number
company name (where applicable)
dietary requirements

Careers

You may submit your CV if you’re interested in working for us, by sending an email.

This information may include:

personal details
employment details
education details
past employment details
any other relevant details
We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records.

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data or because it is in our legitimate business interest.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping
Send you service emails (booking confirmation and post-visit feedback etc.)
Improve our products and services

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf. For example, service providers (e.g. Table Agent, for the provision of online restaurant bookings) third-party payment processors, other third parties which provide services via our website, or as otherwise consented to, by you, or as permitted by applicable law.

Third parties (Table Agent, Freetobook, etc) whose content appears on our website, may use third party cookies, as detailed below. Please refer to Use of Cookies below, for more information on controlling cookies. Please note – we do not control the activities of such third parties, nor the data they collect and use. We advise you to check the privacy policies of any such third parties. We do not accept any responsibility or liability for third party privacy policies.

You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your choices section of this Privacy Policy for details.

How and where do we store data?

We keep your personal data safely & responsibly for no longer than reasonably necessary for HMRC records.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes.

You have a right to request a copy of the personal information that the company, The Foveran Restaurant with rooms holds about you and have any inaccuracies corrected. Any such requests should be made to our email address.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

Security

Data protection is of great importance to us and to protect your personal data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected via our website.

Use of cookies

Like many other websites, we use cookies. We use them to help you personalise your online experience.

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

We use cookies (including Google analytics) to compile anonymous, aggregated statistics that allow us to understand how users use our website and help us improve the structure of our website accordingly.

You may refuse or accept cookies on this website.

Third Party services available via our website may also use cookies. Cookie usage on these websites is governed by the Third Party.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

What happens if our business changes hands?

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner, or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

Changes to this statement

We reserve the right to change this Privacy Policy as we deem necessary from time to time, or as may be required by law.

Contact Information

We welcome your comments regarding this Privacy Policy. If you have questions about this Privacy Policy, please email us.